Business TermsORDERS may be e-mailed, faxed or snail-mailed. E-mailed orders will be acknowledged with confirmation of availability and invoice. If you are invoiced by email the order item will be reserved for 7 days unless you tell me that payment will take longer. I am happy to take telephone orders and enquiries between 8 am and 10 pm, 7 days a week. Occasionally the answer-machine will greet you during the day – just leave a message which I shall reply to as soon as possible.PAYMENT may be made by sterling cheque or credit card at the time of ordering (or within 7 days of receipt by agreement). I accept all major credit cards. Paypal can be used to dgldunbar@aol.com - please notify me if you intend paying this way. Bank transfers can be accepted by arrangement, but only with known and established customers. All items ordered remain the property of Aurelian Books until paid for fully. DISPATCH will normally be made within one working day. If not in stock new books can normally be obtained in 2 weeks. All parcels are packed carefully and well protected. We try to re-use sound packing materials as much as possible so parcels may not always look pretty but are no less secure and give good protection. VIEWING stock at private premises in north London is by prior appointment only and can usually be arranged at short notice. Always phone first. We are five minutes drive from the north circular and the M1 junction. Golders Green tube station (northern line) is 15 minutes away but I am happy to collect customers to save the walk. DESCRIPTIONS are as accurate as possible and condition tends to be slightly understated in order to avoid disappointment. For extra details please telephone me. RETURNS will be accepted if an item is incorrectly described when it may be returned at my cost. Returns will not be accepted unless you give me prior notification within three days of you receiving the item. A refund will be given if the goods are then returned immediately and in the same condition as sent to you. POST/CARRIAGE AND INSURANCE is charged at cost. In UK 2nd class or parcel post will be used unless a different service is requested. Registered post or courier will be used for more valuable parcels. Overseas consignments will be sent surface or airmail subject to customers requirements. For more valuable items a competitive quotation from DHL or another suitable courier will be obtained. Aurelian Books ~ David Dunbar
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